As of version v1.1.0-217 OMS Agent for Linux now has support for CollectD. CollectD is an open source Linux daemon that periodically collects data from applications and system level information. CollectD actually brings a lot of very useful plugins. Example applications CollectD can collect metrics from include the Java Virtual Machine, MySQL Server, Nginx, etc. CollectD is often used in combination with Grafana which enables you to create awesome dashboards to visualize the collected metrics.…

Now that the new Service Manager release is just around the corner, more and more customers are asking to deploy Service Manager 2016 TP5 in production. Benefits of deploying Service Manager 2016 TP5 are listed below. For a complete list of new features in Service Manager 2016 TP5, please see https://technet.microsoft.com/en-us/system-center-docs/sm/get-started/what-s-new-in-service-manager New Self-Service Portal Performance improvements Support for Lync 2013 and Skype for Business Changes to Setup supporting SQL AlwaysOn Availability Groups installation Support for .…

You probably know that Service Manager has some drawbacks when it comes to the Self-Service portal. Microsoft recently released a new HTML 5 Self-Service portal which is actually a big step forward compared to the Silverlight based portal delivered out of the box with Service Manager 2012. However many customers evaluating ITSM tools are still surprised that there is no better out of the box portal available. Compared to the other ITSM product vendors, the Service Manager portal is definitively not what you are expecting from a state of the art ITSM software.…