For this June LyncUp call, the product team shared some very interesting facts about upcoming migration of Service Manager 2012R2 to Service Manager 2016. This was a very passionate Lync Up call with great feedback from both attendees and product group, so I definitively recommend watching the recording. I probably was not able to cover all comments and feedback made during the call. As always you can download the recording and the slides from here.…

As you may know, I published PrettyPrint for Service Manager back in 2014. Since then, I got a lot of positive feedback for this Service Manager extension and I thought that it would be a good idea to publish PrettyPrint source code, so everyone can profit from and contribute to the project. You can find the source code on GitHub. It is published under GNU General Public License. Please feel free to check out and extend the code with your own ideas.…

When I recently installed Service Manager 2016 Technical Preview 5, I also installed the new out of the box Self-Service portal. However after installation finished successfully, I experienced an odd behavior: The portal did no show up in it’s usual design. As you can see below, the CSS stylesheets were transferred with the wrong MIME type text/plain which caused the portal to be unusable for users. Luckily the error pretty much tells you everything you need to know to resolve the issue :-)…