Working with Cloud. Microsoft Azure MVP. Likes cheese, chocolate and Burgdorfer Bier. Co-Organizer of Azure Bern User Group and Azure Bootcamp Switzerland

Error when installing Service Manager Data Warehouse management server: "The user or group name 'BUILTIN\BUILTIN' is not recognized."


When installing Service Manager Data Warehouse management server you might run into an issue where the installation fails when it comes to configuring SQL server report server. So far I was able to reproduce this with Service Manager 2016 Data Warehouse management server installation but it might be also applicable for Service Manager 2012 version. When you see the above error message, check the setup log (which can be found in ‘C:\Users<User>\AppData\Local\Temp’) if you see the following error:…
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Installing Service Manger 2016 Self Service Portal


This is the third part of a blog post series called “Installing Service Manager 2016” and will cover how to install a secondary Service Manger 2016 management server and the HTML based Self Service portal on Windows Server 2016 with Desktop Experience. Installing Service Manager 2016 Part 1: What’s new Installing Service Manager 2016 Part 2: Primary Management Server Installing Service Manager 2016 Part 3: Self Service Web Portal (this post) Installing Service Manager 2016 Part 4: Data Warehouse Management Server Installing Service Manager 2016 Part 5: Scripting the installation In this blog post series I will describe the installation of Service Manager 2016 based on a pretty simple 3 computer scenario.…
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Installing Service Manager 2016 with SQL 2016 on Windows Server 2016


This is the second part of a blog post series called “Installing Service Manager 2016” and will cover how to install Service Manger 2016 and SQL Server 2016 on Windows Server 2016 with Desktop Experience. Installing Service Manager 2016 Part 1: What’s new Installing Service Manager 2016 Part 2: Primary Management Server (this post) Installing Service Manager 2016 Part 3: Self Service Web Portal Installing Service Manager 2016 Part 4: Data Warehouse Management Server Installing Service Manager 2016 Part 5: Scripting the installation In this blog post series I will describe the installation of Service Manager 2016 based on a pretty simple 3 computer scenario.…
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