Today, Microsoft announced the GA (General Availability) ofWindows Server 2016 and System Center 2016. Those of you interested in System Center Service Manger may wonder what’s new in this long-awaited release. Inspired by the GA of Service Manager 2016, I decided to create a blog post series called “Installing Service Manager 2016” to get you some first impressions on Service Manager 2016 and to create an up-to-date installation guide for this release.…

I am excited to share that I have been awarded Microsoft Most Valuable Professional (MVP) 2016 in Cloud and Datacenter Management! This is actually the first time I receive this award and I can’t wait to find out what’s in store for me. :-) I am truly honored to be part of this awesome community and I am looking forward to meet a lot of great people! I would like to thank my family, friends, and mentors.…

In the Service Manager world, review activities (RA) and corresponding reviewers are an important part of most deployments. A review activity is kind of an approval item which is used to control execution of a business process. Often when providing items for end users in the service catalog it is necessary to somehow review input of submitted requests. This is where you specify the actual users that must approve a request.…